Privacy Policy

 Privacy Policy

Last updated: June 2025

This Privacy Policy describes how Borg El Arab Beach Resort (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website https://borgelarabbeachresort.com/ (“Website”).

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

When you visit our Website, we may collect the following types of personal information:

  • Personal Data: such as your name, email address, phone number, nationality, or any information submitted through forms (e.g. contact or booking forms).

  • Booking Information: details related to room reservations (dates, preferences, number of guests, etc.).

  • Usage Data: including browser type, pages visited, time spent on pages, and device type.

  • Cookies and Tracking Data: used to improve user experience, analyze traffic, and offer personalized content.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To manage and confirm your booking

  • To respond to your inquiries and provide customer support

  • To personalize your experience on our website

  • To improve our website’s functionality and user experience

  • To send marketing communications (only with your consent)

  • To comply with legal obligations


3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Trusted third-party service providers, such as payment gateways, booking platforms, and IT support partners

  • Authorities, if required by law or to protect our rights

All third parties are obligated to keep your data safe and confidential.


4. Cookies and Tracking

Our Website uses cookies to:

  • Remember your preferences and settings

  • Track website usage to enhance performance

  • Provide tailored offers or marketing content (if you consent)

You can manage cookie preferences through your browser settings.


5. Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to or restrict how we use your data

  • Withdraw consent for data processing

To exercise your rights, please contact us using the information below.


6. Data Security

We implement appropriate security measures to protect your data, including encryption, secure servers, and regular system updates. However, no method of transmission over the internet is 100% secure.


7. Links to Other Websites

Our Website may contain links to third-party sites (e.g., booking engine, social media). We are not responsible for the privacy practices or content of these websites.


8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website means you accept the revised policy.


10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

📞 Phone: (+20) 3-374-0740
🌐 Website: https://borgelarabbeachresort.com/
📍 Address: Km 52, Alex, Matruh Desert Road, Dawwār ‘Abd al Qādir Qāsim, Egypt